|This tab of System - Advanced Configuration located in the Advanced Configuration is used to configure the e-mail server for XTRF™, the system's main e-mail account and e-mail queues.|
To send the e-mail messages, XTRF™ requires a connection with a specific e-mail server (it can be the server of your company or one of the popular public services, like gmail.com).
Type in the host name of SMTP server.
XTRF™ sends the e-mail messages to yourand system users from a single e-mail account. Here you need to provide this e-mail account address (remember to use an account located on the SMTP server defined in the field SMTP Server).
Most e-mail servers require authentication before sending the message from a specific account. Tick the box if your SMTP server also requires it.
Provide the login for the e-mail account.
Provide the password for the e-mail account.
You can connect to the SMTP server using standard, non-secure connection or two types of secured ones - SSL and TLS, depending on your provider configuration. Use the drop-down menu to select the appropriate type of connection.
E-mail Sender Name
This field allows you to configure the format of the sender's name in the e-mail message.
Use the radio buttons to select between default settings (name and surname) or custom ones. If you have selected Custom Format, click Expression Editor and create an expression for the custom sender name.to open the
|Redirect All Mail to Admin|
If you tick the box in this field, XTRF™ will send all e-mails to the system administrator instead of the original recipient. This function is useful for system test purposes - re-directing the messages to the system administrator will prevent your real customers and providers from receiving junk test messages.
Tick the box to enable the function.
Type in the e-mail address to which the test message should be sent and pressto check if it reaches the recipient.
|Attachments Allowed in CRM||If you want to allow attaching files to CRM messages sent from the system, tick the box.|
|Max Attachment Size [KB] (0 - Unlimited)|
If you decide to allow the attachments in CRM messages you can provide the size limit of these attachments. If you regularly send your partners the CRM messages with attachments, it is recommended to allow small attachments, in order not to oversize the sent items folder of the XTRF™ mailbox.
Type in the appropriate number.
|E-mails Queue Info|
This read-only field was introduced to display the feedback given by the system regarding e-mail queues.
|CRM Queue Enabled|
Some e-mail servers will not allow you to send a large number of e-mail messages in a short period of time. If this is the case with your server, you can enable the CRM queue. This way the messages will be sent in the longer period of time, but they should not be treated as spam by any server.
Tick the box to create a queue for CRM messages.
|CRM Queue - Size (sec) / CRM Queue - E-mails Limit ||These two fields show the highest number of CRM e-mails that can be sent in a specific period of time. Type in the appropriate numbers.|
|Estimated CRM Queue Size|
This read-only field shows how many recent CRM messages are awaiting to be sent.
|Estimated CRM Queue Flush Time|
This read-only field shows how many seconds will need to pass before your CRM messages are sent.
|Clickto save your changes or to resign from them.|