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License Agreement

The article presents the features available in the Premium plan of XTRF Language Business Platform. Please keep in mind that your access to the described options might be limited due to your license agreement. If you would like to change your plan of XTRF Language Business Platform and gain access to the additional features, contact your XTRF Customer Success Manager.

Target audience: Home Portal's users

 


 

 

Evaluation tab


In the Evaluation tab, the Project Manager can rate the vendor's work on the selected job in a project. The evaluation is stored in the system and can be later used to determine the vendor's average rating for jobs performed in this language combination, and the overall vendor's rating. 

Evaluation section

Click the stars to rate the quality of the vendor's work.

Internal Feedback field

In the text field provide the feedback such as remarks regarding the vendor, the quality of the work, or how the evaluation was performed.

Feedback Visible to Your Associates

 Please keep in mind that the feedback is made by and only visible to associates at your company.

Add LISA Evaluation button

Click to check the quality of the vendor's completed work through the LISA evaluation method.

When you click the button, the LISA Evaluation section appears.

 

LISA Evaluation

LISA Evaluation

In the LISA Evaluation section you can enter the values used in determining a LISA evaluation, add an additional comment and select the reviewer who performs the evaluation.

Total Number of Words  field

Provide the total number of words in the vendor's translation.

Please keep in mind that the field needs to be filled with integers for the evaluation to be valid.

 


Legend

Follow the legend below to find out how to configure settings appropriately in the Home Portal:

  • Required setting: This setting has to be filled to create the entity.

  • Required and unique setting: This setting has to be filled to create the entity, moreover, the content of this setting has to be one of a kind.

  • Auto-selected setting: If none of the options is selected, the system automatically selects the default or first in the list option.

  • Optional setting: This setting is not required to create an entity.

Number of Checked Words  field

Provide the total number of words in the vendor's translation which was verified by the user selected in the Reviewer  field.

Please keep in mind that the field needs to be filled with integers for the evaluation to be valid.

 
Error Storage section

A grid in which you can enter the type of error, its frequency and severity.

The categories of an error are as follows:

  • Mistranslation: An incorrect translation. For example, a vendor uses false friends, that is a pair of words in two different languages which look or sound the same but have two completely different meanings, instead of a word closest to the source word's actual meaning. 
  • Accuracy: An imprecise but not necessarily incorrect translation. For example, a vendor uses the word "wet" when the source word's most accurate translation is "humid."
  • Consistency: Variations in the translation of the same source word or phrase. For example, a vendor translates one source word as both "disconnect" and "unplug" in the same document.
  • Country Standards: A translation which ignores regional differences in the language. For example, a vendor translates the source word as "bonnet" and not "hood" when the target language is English, EN-US.
  • Language: A grammatical mistake. For example, a vendor translates a phrase as "Your welcome" and not "You're welcome".
  • Style: Incorrect register. For example, a vendor uses slang and idioms in the translation of a formal document.
  • Terminology: The incorrect use of specialized vocabulary. For example, the vendor does not correctly translate a technical word for a computer operation.

Please keep in mind that the fields need to be filled with integers for the evaluation to be valid.

 


General Feedback  field In the field you can provide the feedback that can be made by and is only visible to users at your company. Any additional comments can be provided, such as a remarks on the quality of the work, the proficiency of the vendor or how the evaluation was performed.
Creation Date  field

You can provide a date when the LISA evaluation was made:

  • Manually in the proper format
  • You can select the date from the calendar by clicking the  icon.  

Default Creation Date

When a user creates a LISA evaluation, the system automatically enters the current date.

 
Reviewer  drop-down menu You can select the user from the drop-down menu. A reviewer at your company who performs the LISA evaluation for this job.
Document Template  drop-down menuSelect the template for the LISA evaluation document.
Apply LISA Evaluation  buttonClick to execute the LISA evaluation. The system automatically selects a rating in the Evaluation field based on the values entered into the grid for Error Storage .
Preview LISA Evaluation  link

Click to view a printable document which provides the details of the LISA evaluation for this job.

You can create or modify a template used for LISA evaluation in Document Templates section in configuration of the Home Portal.

 
   

Edit buttonClick to enable the edit mode and modify the tab.
Save buttonClick to apply modifications.
Cancel buttonClick to discard any changes and leave the editing mode.
Back to Task buttonClick to return to the task.
  

 

 

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