If you do not want to include a survey with your customers' projects, you can deactivate the survey, and the Feedback tab will no longer be visible for projects.  

Below is an example of how a customer feedback survey which consists of two questions and a survey comment would appear in the Feedback tab.

Select the tickbox to activate the customer survey and to have the Feedback tab appear for all projects.

Deselect the tickbox to deactivate the customer survey and to remove the Feedback tab from all projects.

Select the tickbox to include a text box in the customer feedback survey where the customer can enter additional comments.

To include the comment text box, select the tickbox. Below is an example of a customer feedback survey which includes a survey comment. The survey comment is emphasised in red:

To remove the comment text box, deselect the tickbox. Below is an example a customer feedback survey which does not include a survey comment:

This table lists all the questions which are inactive and do not appear in the customer feedback survey.

A search bar used to locate inactive questions.

Begin typing the desired question into the search bar to filter the inactive questions list.

To clear the filter, click .

Scroll over the desired question and click this icon to have the question appear in the customer feedback survey.

When you click on this, the question appears in the Active questions list.

Scroll over the desired question and click this icon to edit this question.

When you click on this, you are taken to a new page. For a description of the page, click here: Edit - Customer Feedback Question.

Scroll over the desired question and click this icon to have the question appear in the customer feedback survey.

When you click on this, the question appears in the Active questions list.

This table lists all the questions which are active and appear in the customer feedback survey.

Click to remove all questions from the customer feedback survey.

When you click on this, all questions appear in the inactive questions list.

Click to create a new customer feedback question.

When you click on this, you are taken to a new page. For a description of the page, click here: Create - Customer Feedback Question.

The number of questions in the Active questions list and which appear in the customer feedback survey.

Scroll over the desired question, click and hold this icon and move your cursor to change the order of the questions in the customer feedback survey.

To move a question up in the survey's order, scroll over the desired question, click and hold the icon and move your cursor up.

To move a question down in the survey's order, scroll over the desired question, click and hold the

Scroll over the desired question and click this icon to edit this question.

When you click on this, you are taken to a new page. For a description of the page, click here: Edit - Customer Feedback Question .

Scroll over the desired question and click this icon to remove this question from the customer feedback survey.

When you click on this, the question appears in the inactive questions list.

Click, hold and move your cursor in order to change the size of the tables.

To increase the size of the tables, click and hold and move your cursor in the right direction.

To decrease the size of the tables, click and hold and move your cursor in the left direction.